Returns & Exchanges

At Fishs Eddy, we want you to love your quirky kitchenware as much as we do, which is why we offer a 30-day return policy for most items in their original condition. Please note that vintage finds and customized pieces are considered final sale and cannot be returned.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email or visit our Manhattan flagship store with your original order number and receipt to start the process.

• 2.
  Pack Your Items

  Carefully wrap your dinnerware or glassware in its original packaging with plenty of padding to ensure it reaches us safely without any chips or cracks.

• 3.
  Ship It Back

  Affix the provided shipping label or use your preferred carrier to send the package back to our warehouse; we recommend using a trackable service for peace of mind.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a refund to your original payment method within 7 to 10 business days, minus any shipping fees.